“I cannot begin to tell you what wonderful, experienced/ knowledgeable, caring, helpful people New Day employees are. They made the transition happen as easy as possible -- it was unbelievable. Everyone representing New Day has gone the extra mile and been professional.”
– Teresa Litherland, Director of Nursing, Pine Haven Health and Rehabiliation Center, Evansville, Ind.

New Day Pharmacy Provides Unprecedented Quality
(Quality:  Exemplifying professionalism, merit and excellence.)

Long-term care providers today are charged with continuing to improve quality and patient safety.  Yet, they face the daunting challenges of growing government imposition of civil penalties for lapses in quality; crippling patient liability lawsuits; trying to recruit and retain quality nurses despite a nationwide shortage; and dealing with revenue growth that is slowed due to a declining census and constrained Medicare and Medicaid reimbursement.  

New Day’s service model was created to solve the shortfalls of today’s institutional pharmacies and provide a breakthrough in service.  We believe long-term patients and the professionals serving them should receive the same benefits (top-quality products and services) that hospitals provide.

Quality = Breakthrough in Service = Improved Care


Following are just a few of the “quality-building” benefits New Day customers receive.

  • Nurses have the ability to administer medications within minutes of receiving a physician’s order (rather than wait hours or until the next day).
  • Processes are greatly streamlined and automated to reduce the chance of human error.
  • Nursing time required to administer prescriptions is reduced by as much as 50 percent.
  • Nurses are provided 24-hour access to a pharmacist for real-time patient consultations.
  • Regulatory compliance is made earlier.
  • The quality of work-life for nurses is improved by eliminating redundancy and clerical functions, allowing them to focus on more rewarding tasks that improve care and customer satisfaction.
  • All of these benefits are provided at a lower cost!

Better quality = improved safety = more efficient = improved bottom line

The Current Paradigm Lacks “Quality”:

The institutional pharmacy dispensing paradigm is virtually universal, but it has serious flaws in “quality” that can negatively impact patient care.

FACT – Unlike patients in a hospital setting, when a physician orders a new medication treatment, it may be 24 hours before the patient begins to receive those medications.  The health care executive of a national long-term care company recently reported that as much as 20 percent of the firm’s survey deficiencies were directly or indirectly related to medication administration.

OUR ANSWER – PharmCom IIsm, an exclusive product of New Day Pharmacy, is provided to each nursing station as an unprecedented resource to improve the quality and safety of patient care; increase the accuracy of communications; add efficiency for nurses, physicians, and pharmacists; and provide new tools to manage pharmacy costs.  The company had dramatically increased quality by developing a highly efficient packaging process, in-house units for real-time dispensing, and a nationwide distribution system.  New Day’s streamlined pharmaceutical process features paperless communication, new medication monitoring technology, light and smart delivery carts, and enhanced consulting.

Please visit our Products and Services page for detailed information about New Day’s revolutionary service model.


©2008 New Day Pharmacy • 5215 Linbar Drive, Suite 210 Nashville, TN 37211 • 1-866-395-9476 •